Please feel free to drop in an e-mail or call up Edha Office during business hours and you shall be assisted, appropriately.

Yes, it is always suggested to know the Terms and conditions before you use any service. In case you come across any point that you are not comfortable with, then we recommend, that you should not go for seeking support through this portal.  Alternatively, you may seek clarification and then decide, accordingly. 

Your information rests in our database only and is not used for any purpose other than to serve you better and professionally.

On Edha website, professionals choose the service offerings for which they possess experience and expertise.  Any service that has not been chosen by any professional on the platform is considered not available through any of the available Experts.  In case a service is not mentioned out there, then those services are not being handled by registered Experts on the platform.  Further, people requiring immediate medical assistance, as stated as a disclaimer in the footer of our website or under Disclaimer in our Terms and Conditions are those situations, professionals do not attend to. We suggest, you please read through that in detail.

It would be unfortunate for us to hear that from you, as we assume that all professionals on the platform are experienced and competent enough to be able to work with their Clients, most appropriately.  However, in case of any such situation arising, we suggest you kindly speak with your Expert in detail and proceed accordingly. 

It is between you and your service provider. You can talk to your expert and proceed accordingly.  Edha does not interfere in this or any matter between you and your service provider.

Yes, you can conveniently reschedule your booked session based on the availability of your expert. However, we do not encourage you to reschedule your booked sessions multiple times, as the availability of your expert may not be the same, whenever you desire. Having said so, you may discuss this with your professional service provider and decide, mutually.

This is best decided by your expert, Counsellor, Psychologist, Psychiatrist, Therapist, Coach, or Instructor during or after the first session and discussion.

Number of sessions may vary from person to person, basis their areas of concern for counselling or coaching or for any other services available on our platform. It varies due to the purpose of the session, how severe is the condition or concern, what has been the tenure of the present state, and the response and participation by a Client on their way to recovery or meeting their goal.

It completely depends upon the type of service and what suits you as per your requirements and as suggested by your professional service provider.  Yes, a face-to-face session is slightly better, as compared to a discussion using an online mode.

Yes, professionals offer services for an individual who is above 18 years of age. In case someone is a minor, then we suggest the person’s parent be in agreement for a session and discussion.

Our payment gateway is only for registered professionals to use.  Yes, please be rest assured, as our payment gateway is very secure as it is through one of the renowned Bank.  \

It is between you and the professional service provider.  You both can mutually decide on the mode of payment.  Edha does not have any role to play here.

Charges vary from one registered expert to another as these are decided by them, individually. Charges may vary basis their academic qualification, years of experience, expertise areas, and service offering.

You as a Client need not have to pay Edha.  This website enables you to get connected with professionals and if you wish to avail services from an Expert then you need to pay them as per their fee structure for their services. 

Yes, so that only genuine seekers of services get connected with professionals.  Please be rest assured, this information stays in our system only. The true name and other information are important so that our experts address you appropriately and this helps build a good connection.

Time duration of the services may vary from one professional to another.  However, generally, it can be anything between 30 minutes to 60 minutes for each consulting or session.

This platform does not facilitate any online or offline consultation or session. The sole objective of this platform is to connect you with professionals.  You may choose to seek either online or offline services from any professional basis mutually agreed mode of service.

Please answer a few questions from the Home page. You will see Expert profiles, and you may request a callback. Requesting a callback does not involve any cost. Alternatively, an expert can also contact you, and that is why we ask you to share your details like name, contact number, and email ID. Getting connected with an expert does not cost you anything; only when you seek professional services from a professional, will you have to pay the service provider, basis mutually agreeable mode of payment.  You do not have to pay anything to Edha, the platform, its employees, representatives, or anyone else.   

Edha is an initiative that facilitates emotional and psychological well-being through its platform. Its aim is to offer professional services like counseling, coaching, relaxation techniques, self-help, and therapies. Edha connects you to professionals who can help you seek these services.  Edha is a platform to connect you with professionals for professional services.